Effective Date: 7 May 2026
At EFC (Esselate Fried Chicken), we prepare all food fresh after an order is placed to maintain quality and hygiene standards.
1. No Cancellation Policy
Once an order is placed and confirmed, it cannot be canceled under any circumstances.
2. No Refund Policy
All orders are non-refundable after successful payment and order confirmation.
3. Fresh Food Preparation
As all food items are prepared fresh immediately after receiving the order, we are unable to accept cancellations, returns, or refunds.
4. Incorrect or Damaged Orders
If you receive the wrong item or your order arrives damaged, please contact us immediately after delivery. Our team will review the issue and provide an appropriate resolution if applicable.
5. Contact Us
For any questions regarding your order, please contact:
EFC (Esselate Fried Chicken)
📍 G07 Amaya Mall, Liwan, Dubai, UAE
🌐 esselate.ae
By placing an order with EFC, you agree to this Refund & Cancellation Policy.