Effective Date: 7 May 2026

Welcome to EFC (Esselate Fried Chicken). By accessing or using our website esselate.ae, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General

EFC (Esselate Fried Chicken) provides food ordering and delivery services in Dubai, UAE. By using our website or placing an order, you confirm that you are at least 18 years old or using the website under parental supervision.

2. Orders & Payments

  • All orders are subject to availability and confirmation.
  • Prices listed on the website are in AED and may change without prior notice.
  • Payments must be completed through approved payment methods available on the website.
  • EFC reserves the right to refuse or cancel any order at its discretion.

3. Delivery Policy

  • Delivery times are estimated and may vary depending on traffic, weather, and order volume.
  • Customers are responsible for providing accurate delivery details.
  • Additional charges may apply for certain delivery locations.

4. Refunds & Cancellations

  • Orders can only be canceled before preparation begins.
  • Refund requests will be reviewed based on the nature of the issue.
  • EFC reserves the right to approve or reject refund requests in accordance with UAE business practices.

5. Food Quality & Allergies

We maintain high standards of food quality and hygiene. However, customers are advised to inform us of any allergies or dietary restrictions before placing an order.

6. Intellectual Property

All content on this website, including logos, images, text, and designs, is the property of EFC (Esselate Fried Chicken) and may not be copied or used without permission.

7. User Conduct

You agree not to misuse the website, attempt unauthorized access, or engage in any activity that may harm the website or its users.

8. Limitation of Liability

EFC shall not be held responsible for delays, interruptions, or damages arising from the use of the website or delivery services beyond our reasonable control.

9. Third-Party Services

Our website may include links to third-party services or delivery platforms. We are not responsible for the content, policies, or practices of third-party websites.

10. Changes to Terms

EFC reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website means you accept the updated terms.

11. Contact Information

EFC (Esselate Fried Chicken)
📍 G07 Amaya Mall, Liwan, Dubai, UAE
🌐 esselate.ae