Effective Date: 7 May 2026

Welcome to EFC (Esselate Fried Chicken). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website esselate.ae or interact with our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, and delivery address when you place an order or contact us.
  • Order Information: Details about your food orders and preferences.
  • Technical Data: IP address, browser type, device information, and website usage data.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Respond to your inquiries and customer service requests
  • Improve our website and services
  • Send updates, offers, and promotions (only if you opt-in)
  • Ensure website security and prevent fraud

3. Sharing of Information

We do not sell or rent your personal information. We may share your data with:

  • Delivery partners to fulfill your order
  • Payment service providers for secure transactions
  • Legal authorities if required by law in the UAE

4. Cookies and Tracking Technologies

Our website may use cookies to enhance your browsing experience, analyze traffic, and improve functionality. You can disable cookies through your browser settings.

5. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

  • Access your personal data
  • Request correction or deletion of your data
  • Opt-out of marketing communications

To exercise your rights, contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party platforms (such as delivery apps). We are not responsible for their privacy practices.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

EFC (Esselate Fried Chicken)
📍 G07 Amaya Mall, Liwan, Dubai, UAE
🌐 Website: esselate.ae

By using our website, you agree to the terms of this Privacy Policy.